Protecting your privacy is our top priority. We use the latest security protocols to ensure that your personal and payment information is kept confidential and safe.

If your order hasn't been shipped yet, please contact us immediately to change your delivery address. Once an order is shipped, the address can't be changed.

To apply a discount code, proceed to checkout, and you'll see an option to enter your discount code before finalizing your purchase. If the code is valid, the discount will be automatically applied to your order total.

Our customer service team is here to help! You can reach us via the 'Contact Us' section in the app, or directly by email at pico@thiru.au. We aim to respond to all inquiries within a day.

Yes, you have full control over your subscription. You can pause or cancel at any time through the app by going to the subscription settings or by contacting our customer service.

Your payment method on file will be automatically charged each month on the date you initiated your subscription. You'll receive an email confirmation for each transaction.